Welcome to Gas.Wales! We are dedicated to providing you with exceptional service and support for all your gas-related needs. Your satisfaction is our top priority, and we are here to assist you every step of the way.

Our Commitment

At Gas.Wales, we strive to deliver the highest quality service to our customers. Whether you need assistance with installations, repairs, or general inquiries, our experienced and friendly team is here to help. We believe in transparency, reliability, and promptness in all our interactions.

How to Reach Us

If you have any questions, concerns, or need support, please don’t hesitate to contact us. You can reach our customer service team through the following methods:

– *Phone:* Call us at [Your Phone Number] for immediate assistance.
– *Email:* Send your inquiries to info@gas.wales, and we will respond within 24 hours.
– *Mail:* Write to us at [Your Physical Address] for any formal correspondence.

Complaints Procedure

We always aim to provide the best possible service, but if you are not completely satisfied, we want to know. Please follow our complaints procedure to ensure we can address your concerns promptly.

1. Contact Us: Reach out to us via phone, email, or mail with your complaint details.
2. Initial Response: We aim to respond within 5 days of receiving your complaint.
3. Resolution: We will work with you to resolve the issue as quickly as possible, providing you with a timeline for any necessary actions.

Dispute Resolution

In the unlikely event that we cannot resolve your complaint to your satisfaction through our internal procedures.

Feedback

We value your feedback as it helps us improve our services. Please share your experiences with us, whether positive or constructive, so we can continue to meet and exceed your expectations.

Thank you for choosing Gas.Wales. We look forward to serving you!

Contact Information:

– Phone:[Your Phone Number]
– Email: info@gas.wales
– Address: [Your Physical Address]