How our website, services and enquiries are structured and delivered
These Terms & Conditions set out how Gas.wales operates its website, handles enquiries, and provides services. By using this website or contacting us, you agree to these terms.
Website: gas.wales
Email: info@gas.wales
Last updated: 23/03/2026
We update this page periodically in line with our website use and offerings. These may change at anytime subject to internal policy making procedures.
Gas.wales is a platform providing access to gas, heating and plumbing related services, including enquiries, quotes, bookings and general information across Wales.
You agree to use this website only for lawful purposes. You must not use the site in any way that could damage, disrupt or interfere with its functionality or security.
When you submit a form, request a quote, or book a job, you agree that:
Any quote provided is based on the information available at the time. Final pricing may vary depending on site conditions, additional work required, or changes to the scope of work.
Where services are provided, they will be carried out with reasonable care and skill. Timeframes are estimates and may vary depending on availability, complexity and external factors.
You are responsible for ensuring:
If you need to cancel or change a booking, you should do so as early as possible. Late cancellations may affect availability or future bookings.
To the extent permitted by law, Gas.wales is not liable for indirect or consequential losses. Nothing in these terms excludes liability where it would be unlawful to do so.
The content on this website is provided for general information. While we aim for accuracy, we do not guarantee that all information is complete, current or error-free.
We may work with third parties such as engineers or contractors. Where this applies, additional terms may apply depending on the service provided.
All content, design and materials on this website are owned by or licensed to Gas.wales. You may not copy, reproduce or reuse content without permission.
Your use of this website is also subject to our Privacy Policy, which explains how your personal information is handled.
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
If you have any questions about these Terms & Conditions, please contact:
Email: info@gas.wales