These Terms & Conditions set out how Gas.wales operates its website, handles enquiries, and provides services. By using this website or contacting us, you agree to these terms.

Website: gas.wales
Email: info@gas.wales
Last updated: 23/03/2026

We update this page periodically in line with our website use and offerings. These may change at anytime subject to internal policy making procedures.

1. About Gas.wales

Gas.wales is a platform providing access to gas, heating and plumbing related services, including enquiries, quotes, bookings and general information across Wales.

2. Use of this website

You agree to use this website only for lawful purposes. You must not use the site in any way that could damage, disrupt or interfere with its functionality or security.

3. Service enquiries and bookings

When you submit a form, request a quote, or book a job, you agree that:

  • The information you provide is accurate and complete
  • We may contact you by phone or email to discuss your enquiry
  • Submitting a request does not guarantee acceptance or availability

4. Quotes and pricing

Any quote provided is based on the information available at the time. Final pricing may vary depending on site conditions, additional work required, or changes to the scope of work.

5. Work and service delivery

Where services are provided, they will be carried out with reasonable care and skill. Timeframes are estimates and may vary depending on availability, complexity and external factors.

6. Customer responsibilities

You are responsible for ensuring:

  • Access to the property at agreed times
  • Safe working conditions
  • Accurate information about the job or issue

7. Cancellations and changes

If you need to cancel or change a booking, you should do so as early as possible. Late cancellations may affect availability or future bookings.

8. Liability

To the extent permitted by law, Gas.wales is not liable for indirect or consequential losses. Nothing in these terms excludes liability where it would be unlawful to do so.

9. Website content

The content on this website is provided for general information. While we aim for accuracy, we do not guarantee that all information is complete, current or error-free.

10. Third-party services

We may work with third parties such as engineers or contractors. Where this applies, additional terms may apply depending on the service provided.

11. Intellectual property

All content, design and materials on this website are owned by or licensed to Gas.wales. You may not copy, reproduce or reuse content without permission.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how your personal information is handled.

13. Changes to these terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

14. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

15. Contact

If you have any questions about these Terms & Conditions, please contact:

Email: info@gas.wales