Gas.wales

Gas, Heating & Plumbing Support Across Wales

A smarter way to handle boiler issues, plumbing problems, landlord compliance and commercial gas requirements β€” with clear booking routes, quote requests and video-led diagnosis designed to help us understand the issue faster.

Domestic & commercial support Landlords, lettings & developers Wales-wide service

A clearer route to the right support

Smarter diagnosis

Gas.wales built to make enquiries easier to route, easier to assess and better prepared before a job is booked or assigned.

01
Tell us the issue Send an enquiry for domestic, landlord or commercial gas, heating or plumbing requirements.
02
Upload a video if helpful Show us the boiler, pipework, fault lights, leak area or surrounding setup to improve diagnosis.
03
Get the next step faster We can review the issue more clearly, prepare better and route your enquiry more effectively.
Built for efficiency: this approach supports better customer handling and a stronger engineer dispatch.
Our Services

Complete gas, heating and plumbing support

Gas.wales provides a full range of services for homeowners, landlords, letting agents, developers and commercial clients. From installations and servicing to repairs, compliance and general plumbing support, we offer clear routes to the help you need.

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Boiler Installation

New boiler installations, system upgrades and boiler replacements carried out with a focus on performance, efficiency and long-term reliability.

  • Boiler replacement
  • System upgrades
  • Energy-efficient solutions
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Boiler Repairs

Fault finding and repairs for heating and hot water issues, helping identify the problem and restore the system as quickly and safely as possible.

  • No heating or hot water
  • Fault codes and lockouts
  • Pressure and performance issues
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Boiler Servicing

Regular servicing helps maintain efficiency, improve safety and reduce the risk of avoidable breakdowns over the life of the boiler.

  • Annual servicing
  • Safety and performance checks
  • Preventative maintenance
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Heating Services

Heating system support for radiators, controls, circulation issues and general system performance, helping keep properties comfortable and functioning properly.

  • Heating controls
  • Radiator and circulation issues
  • System checks and improvements
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Plumbing Services

General plumbing work including leaks, pipework problems, water-related issues and property maintenance support for domestic and managed properties.

  • Leaks and pipework
  • Water system issues
  • General plumbing maintenance
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Landlord & Commercial

Support for landlords, letting agents, developers and commercial clients requiring safety checks, ongoing maintenance and broader gas and heating support.

  • Landlord gas safety certificates
  • Letting and managed property support
  • Commercial gas enquiries

Not sure which service you need?

If you are unsure whether the issue is a boiler fault, plumbing problem or something more general, you can send us a video and we will review the issue before advising on the next step.

Support for homes, landlords and larger projects

Gas.wales works across domestic properties, rental portfolios and commercial requirements, making it easier to access the right support through one trusted service.

Send a Video

Show us the issue before we attend

If you are not sure how serious the problem is, or you want us to understand it better before booking, you can send us a short video. This helps us assess visible issues, understand the setup and give clearer next steps.

Quicker diagnosis Showing the issue on video can help us understand fault signs, leaks, access and system layout faster.
Better preparation A clear video may help us identify what tools, parts or engineer type may be needed before attendance.
Useful for landlords Ideal when you are off-site and need to show us a tenant issue, plant room setup or visible boiler fault.
Simple to submit Record on your phone, follow the guidance and upload it with your enquiry.
Important: If you smell gas or believe there is an immediate gas emergency, do not spend time recording a video. Follow the emergency gas safety process immediately and move to a safe area.

How to record a useful video

A clear video helps us far more than a rushed clip. Follow these steps so we can see the issue properly.

01
Start with a full view Stand back first and show the full boiler, cylinder, pipework, radiator, leak area or affected setup before moving in closer.
02
Clear the area if possible Move boxes, laundry, cleaning items or other clutter out of the way so the equipment and surrounding area can be seen properly.
03
Show fault lights, leaks or damage Film any flashing lights, pressure gauges, dripping pipework, water marks, visible damage, unusual noises or affected controls.
04
Talk through what is happening Briefly explain what has stopped working, when it started, whether heating or hot water is affected, and anything you have already tried.
Helpful things to mention: no hot water, no heating, low pressure, fault code, leak under boiler, noisy pipework, thermostat issue, radiator not warming up, or anything that has recently changed.

Who we work with

Gas.wales supports a wide range of customers across Wales, from homeowners and landlords to developers and commercial clients.

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Homeowners

Whether it’s a boiler issue, plumbing problem or general heating requirement, we provide straightforward support for your home.

  • Boiler breakdowns and repairs
  • New boiler installations
  • General plumbing work
  • Heating system issues
Get support
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Landlords & Lettings

Ongoing support for rental properties, including safety checks, maintenance and responsive service for tenant issues.

  • Gas safety certificates (CP12)
  • Ongoing maintenance support
  • Tenant issue handling
  • Property compliance
View landlord services
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Commercial & Developers

Support for larger projects, developments and ongoing commercial requirements across gas, heating and plumbing systems.

  • Commercial installations
  • Developer support
  • Ongoing site work
  • Project-based requirements
View commercial services

Areas we cover across Wales

Gas.wales provides gas, heating and plumbing services across South Wales and surrounding areas, with coverage continuing to expand.

Key service areas

  • Cardiff
  • Swansea
  • Newport
  • Bridgend
  • Neath
  • Port Talbot
  • Llanelli
  • Caerphilly
  • Barry
  • Merthyr Tydfil
  • Pontypridd
  • Rhondda

Reliable coverage you can depend on

We operate across key areas of South Wales, supporting homeowners, landlords and commercial clients with gas, heating and plumbing services.

  • Domestic and landlord services
  • Commercial and developer support
  • Clear booking and quote process
  • Growing Wales-wide coverage
View full coverage

Need gas, heating or plumbing support?

Whether it’s a breakdown, installation, landlord requirement or general enquiry, Gas.wales provides clear routes to get the help you need.

Domestic & landlord support Commercial enquiries welcome Clear quote and booking process Serving customers across South Wales

Get started

Or call us directly: 01792 732182